Shipping Policy

Order Confirmation
As soon as you place your order, you will receive an order confirmation email.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we immediately contact our suppliers to confirm that the items are in stock and available for shipment.  If your item is on back order or unavailable, we will reach out to you via email or phone to confirm whether you would like to wait for availability or refund your order. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Free shipping for all orders

Can be transported to global

Order Shipment
Note: During COVID-19 our suppliers' factories and warehouses are experiencing fulfillment delays. We will keep you apprised of expected ship times; you also can feel free to contact us proactively via email at [email protected] or via phone or text at +86 0572-5518975. We will send you tracking information as soon as your order leaves the warehouse to the email address or text number you provided when checking out. Note that once items are shipped their delivery is out of our control but we will make every effort to get the order to you as soon as possible. 

Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to [email protected] and we will work with you to determine next steps.

The tariff of orders is borne by the customer

Cancellations
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Customs, Duties and Taxes
FABRECOM STOR is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Company Name:
Rafja
Email Address:
Address:
8170 Mall Parkway 1220, Lithonia 30038 GA United States